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We aim to dispatch all orders within 1-3 working days, unless the product needs to be customised. If this is the case, please allow an estimated 1-3 weeks for Kaikoa to cast and process your order.

For Domestic Shipping

When an order is ready to ship, we will issue an estimated delivery date. This will give you an idea of how long parcels similar to yours typically take to travel the route you have chosen. Please remember that this is not a guaranteed delivery date as we send everything internally by road transport.

Please allow an estimated 2-14 business days postage time, depending on location and please ensure you have the correct postal address information entered upon checkout.

For International Shipping

Times for delivery will differ for different countries, however we will try wherever possible to get your unique piece to you as soon as possible.

International Delivery Zones/ Time frames

Zone 1 – New Zealand (10-16 working days)

Zone 2 – North America, Western Europe, Asia and the Pacific (10-28 working days)

Zone 3 – Rest of the World (14-30 Working days)

Please note that these delivery timeframes are estimates and are not guaranteed.

At Kaikoa, we endeavour to help the planet and our oceans as much as we can, therefore where possible all packaging used will be compostable and recyclable.